Under the Fair Debt Collection Practices Act (FDCPA), there are things debt collectors can and cannot do while trying to collect. It’s important for consumers to understand their rights under the FDCPA so that they don’t fall victim to scams.
Here are three signs you have been contacted by a debt collection scammer:
1. They refuse to send you a debt validation notice through the mail. All legitimate debt collectors are required to send a debt validation notice that includes amount owed, identity of original lender, and license number of the debt collector.
2. They threaten you with civil action. Debt collectors cannot threaten or harass consumers with legal action. This includes threatening to serve papers, make an arrest, or issue a lawsuit.
3. They call a third party MORE than once. Debt collectors are prohibited from calling a third party, such as a relative or spouse, on more than one occasion. They are also not permitted to discuss your debt with anyone other than you without prior consent.
Reform Online Lending has recently been informed that consumers are receiving debt collection phone calls from 855-904-7781. Operators of this scam have personal information and report to be “handling a claim in [their] office.” If you receive a similar phone call or voicemail, you can report it to the FTC. Similarly, if you are an employee of the online lending industry and you believe your employer is committing a debt collection scam, you can report it to Reform Online Lending. Take action today!